Contact Us

Our Offline Store

Everyday 10am-10pm

Details

Email: support@primekitsbd.com
Call Us: 01830979437
Address: Jahangir Tower, Ground Floor, Middle Point, Shop No: G4, Chatkhil, Noakhali

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    Frequently Asked Questions

    Are all jerseys original and imported?

    Yes, all jerseys at PrimeKits are fully imported and premium quality. We ensure top-notch materials and finishing for 100% customer satisfaction.

    Why do I need to pay the delivery charge first?

    To confirm an order, customers must pay the delivery charge in advance. Unfortunately, some fraudulent customers place fake orders, damage products, and return them. This policy helps us avoid such issues and continue providing authentic imported products.

    Are the jersey prices fixed?

    Yes, all jersey prices are fixed. We maintain fair pricing for everyone and do not negotiate prices.

    Can I trust the quality of the jerseys?

    Absolutely. Since all products are imported, we guarantee excellent quality and comfort. Customer satisfaction is our top priority.

    Do you accept returns or exchanges?

    Returns or exchanges are only accepted for valid issues such as receiving the wrong product or a damaged item from delivery. Products must remain unused and in original condition.

    How long does delivery take?

    Delivery usually takes 2–5 business days depending on your location.

    Do you offer Cash on Delivery (COD)?

    Yes, we offer Cash on Delivery nationwide. However, customers must pay the delivery charge in advance to confirm the order. This helps us avoid fake or fraudulent orders.

     
     
     
    What sizes are available?

    We usually stock multiple sizes depending on availability. Please check product details or message us for size confirmation before ordering.